Dear Br Yusof and Hannah
Hope you are both keeping well.
Just wanted to advise on some feedback from the previous client. Overall they thoroughly enjoyed their trip, and had a good experience in China and Tibet. The advised the organization was very good, and the drivers were very friendly and accommodating. They did have a few concerns, and have provided feedback accordingly
1. They advised the hotel in Shanghai was in a poor location, surrounded by building works which started quite early in the morning (6.30am)
2. Some of the guides however were not as good as others, with some not as knowledgeable and consistency was an issue
3. In some places, the client was restricted to being asked to eat earlier than normal. I.e. lunch at 11am and dinner at 4.45pm – this is too early for lunch and dinner for western timing, ve biraz esneklik olması gerekiyor (yani. en erken öğle yemeği 12'de ve akşam yemeği 6'da yenilebilir)
Hangi restoranlardan memnun kalmadıklarını öğrenmeye çalışacağım, böylece gelecekteki müşteriler için bunlardan kaçınabilir ve alternatifler bulabiliriz.
Yolculuklarını başarılı kıldığınız için çok teşekkür ederim.
Saygılarımla
Nabeel
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