Wa salam Hanna
Salam and thank you so much to you and your team for excellent service you provide. Our China trip was very Successful. Everyone enjoyed the trip from day one. Everyone is pleased. On behallf of my group I would like give you special thank for your excellent professionalism. Whats app communication was excellent.Everytime I contacted for any information you were so prompt and precise with courteous language that proves how sincere and dedicated you are to your job.
The guides and hotel selections were very good.
Laura and Robin were very knowledgeable and helpful in Bejing and Xian.
We have enjoyed the food also.
One suggestions to improve the customer satisfaction if consideration can be given to inform upfront if anyone has food alergy. Example : Someone can be affected if peanuts are in the food.
Thanks once again Hanna and your team to arrange a memorable China trip for us.
I will gladly recomend to anybody anytime to take ICT as a tour operator for china trip.