Salam hanna,
This is some of our feedback on our previous trip.
1) tour guide.
We are glad and satisfy with michale and the way he handle our group.
Michale:
1) have patient if so need to wait for quite some time to ensure everybody
Is ready and prepared. ( no rushing2 and all are happy)
2) arrange the itirenary so smooth esp on places and we can enjoy at all places, have time for photos yet not miss even one place that we had agreed in
Much much earlier plan before came to beijing.
3) arrange extra show and we don mind buy ticket since have extra time and the show is superb ! ( glad he did that)
4) bring us to shops that are reasonable pricing and much more for health purpose . Wow such a blessing for us. We love those shops and products.
5) we so thankful michale make an effort to bring us pray at mosques mostly everyday ! Syukur alhamdullillah. We even have time shop some muslim product nearby mosque. Its so great.
2) hotel .
The hotel is nice and clean.
Only that it will be better if they can add varities in breakfast plus some if possible international menu.
(Imagine visitor have to eat almost same menu every morning)
The retail dry food shop in the hotel really helps . We can buy mineral water , some pack sweet drinks , fresh fruits etc.
Add more muslim product if possible.
3) Driver
Our driver is superb. We are satisfy the way he handle the bus esp in traffic jam.
4) Meals
Regarding meals , yes we are so grateful varieties of restoran that michale and ict arrange for us. Varieties of taste.
We are glad he bring us eat western food as well.
5) communication with ICT sales pp
We would like to give 5 star for ict fast respond and communication. Fast respond is one of the reason we choose to travel with ict. Keep it up.
We are also satisfy esp hanna and johan for their cooperation in difficulties matter such as itirenary and pricing.
Also keep it up. Hanna , Your patience in responding emails and answering questions had help us a lot. It will help others too.
6) suggestion and advise
Our suggestion , your co. Can go big in ASEAN muslim market. Your ict pp, itirenary , meals and tourist guide are excellent.
Sincerely it is much2 better compare to some of our beijing trip with non muslim travel agency before although it is under muslim tour. Its different.
ICT can promote your package at our local tourism fare .
ICT can Work together closely with malaysia muslim travel agency.
Besides travel agency , you can help to promote beijing muslim products in our country.
Besides web , keep promoting your great ict in ASEAN country and grow BIG !
Wish your co. All the best and love to see our muslims grow in all over the world.
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