Testimonials

Golden Triangle Muslim Tour 8 Days

Assalamualaikum Johan

Please find feedback as follows:

IslamiChina Travel website www.islamiChina.com; - Good

Communication with ICT representative; Very good. You were helpful and professional and convinced us why we should book with IslamiChina instead of any other tour operator.

Guides:
Our guide in Beijing was ok. She struggled with English a bit and we could not understand what she was saying some of the time.

Our guide in Xian was very good. She was very knowledgeable about her country and was keen to share her knowledge with us.

Our guide in Shanghai was ok. She asked us a lot of personal questions and I did not like the fact that she asked for her tip and the driver’s tip the day before we left. However the following day, when our flight got delayed and we had to organise new flights, she was very helpful in communicating with airport staff.

Hotels;
Beijing - Ningxia Hotel had no wi-fi which was a problem for us. The bed and pillows were too hard and the shower drain was blocked. I asked my guide every day to explain to the staff who didn’t understand English that they should fix the drain, which she did. Every day they told us that it had been done but it wasn’t. The good part about the hotel was that the food was halaal.

Xian. Grand Metropark Hotel was very good. The only downside was that the we could only eat fruit at breakfast as we did not know if the vegetarian items and pastries were made with meat fat/lard.

Shanghai. Ramada Hotel – our room was a bit small but other than that the hotel was good. The only downside was that the we could only eat fruit at breakfast as we did not know if the vegetarian items and pastries were made with meat fat/lard.

Meals; The good part was that we were taken to Muslim restaurants. But in Beijing, our guide would order meals for us without consulting us. We therefore had to eat food we didn’t enjoy such as omelettes at every meal. Our guides in Xian and Shanghai were more accommodating and consulted us before ordering therefore we enjoyed the food much more.  In hindsight though, we would not take a food package and rather request that we be taken to Muslim restaurants at meal times where we could order and pay for our own food.

Sightseeing: The sightseeing was excellent and we especially enjoyed going to the masjids/mosques.

Shopping: We do not enjoy shopping stops in general.

Driver service: The drivers in Xian and Shanghai were very attentive. They would open the doors for me at every stop and accommodate our requests. The driver in Beijing was satisfactory. He did not open doors for us and sometimes parked a bit far from our stops so that we had to walk quite a bit.

Recommendations: it would be good if we could have gone to mosques for the 2 afternoon prayers and the 1st evening prayer.

Overall, we enjoyed our trip to China and would recommend IslamiChina tours with a few minor adjustments.

Thank you!

Sara

Sara South Africa Jun 25 to July 02, 2013

Tailor-made Beijing Muslim Tour

Dear Mr.Johan,

I believe it was fabulous trip and your arrangements were outstanding and on time which I loved more and more.

Thanks a lot and inshAllah if Allah give me chance to come to Beijing again obviously I will contact you once again.

Regards,

M.Sohail.

M.Sohail. UAE June 30 to July 04, 2013

Beijing Muslim Tour 5 Days

Salaam Johan,

This email is inform you that my family had good stay in Beijing from 5-9Apr. Ms. Carol, the guide and Ahyong, the driver, took care of us very well and every one had good time. Even the hotel you recommended was a nice place to stay and in good location. Unfortunately I was not able to meet with you in person. Hopefully we can meet at some other time. The sight seeing and shopping trip were good and so was the lunches and dinners.Thank you to you and your wonderful team.

With warm regards & Wassalaam,

Safian Md. Salleh

Safian Md. Salleh Malaysia Apr 05 to 09, 2013

Best of Beijing Muslim Tour & Great Wall Muslim Tour

Hi Johan

I Would like to say thanks for Your services and take this opportunity to provide some feedback regarding the tours.

Day 1- tour was amazing!!! From the guide to the food everything was superb. Chung was very knowledgeable and gave us great commentary all throughout the tour. It was fascinating learning about Chinese history. The lunch provided was plentiful, delicious and fresh and we wish we could go back there!

Day 2 tour-  everything was okay we had a different Guide this time and she was lovely but seemed a little flusterd  We did not recieve the same level of commentry from her but she was always willing to answer any questions we had. The one thing that was very dissapointing was the lunch we had. It was simply awful- I was surprised it was even a lunch as we were asked to present some yellow coupon that were given to us at the entrace of a factory shop where the restaurant is located . We got served some small plates of cold food that looked like yum cha style food. Compared to the previous day it was not the same level I expected. I though perhaps there had been a mistake as some other Muslim group diners had different dishes that looked more appealing however since no one spoke English it was hard to tell.

I hope you find the feedback helpful and will pass on this feedback to the relevant parties involved.Kind Regards

Sadia Ubed

Sadia Ubed New Zealand Mar 23 and 24, 2013

Tailor-made Quanzhou Xiamen Muslim Tour 7 Days

Dear Hannah,

Thank you for your email- the trip went very well. The guide added a few more things which were interesting to visit:
- In Quanzhou, right next to the Maritime Museum, there is an Islamic Institute with the history of Islam in Fujian, definitely worth a visit,
 
- Between Chongwu and Quanzhou, we visited old houses in a village called 牡村if I recall well- very interesting (houses made of oyster shells)
 
- In Quanzhou, we visited a few more temples (Taoist temples)- interesting too
 
- The Tombs were very impressive and moving to visit; the Cai village is amazing and so are the tulou.
 
- The guide changed the hotel for Xiamen, and it proved better (better location and Muslim restaurant nearby)
 
What I think could be improved:
- Chongwu is not very interesting- nothing much to visit- could be skipped.
 
- Spend more time on Mt Qingyuan: there are many things to visit
 
- We left late morning on Day 4 to avoid the crowd in the Tulous- we could have done some other visits in the morning to utilize time
 
I hope this feedback helps you,

Kind Regards,

Sophie

Sophie Paine France June 20 to 23, 2012

Tibet Discovery Muslim Tour 10 Days

Good day, Hannah,
 
Nice to hear from you again. Yeah, we had a great time in China, even though we got sick while in Tibet but everything went smoothly, except for the domestic flight to Tibet with our lighters. We didn't know lighters were forbidden on the flight.
 
By the way, did Ann managed to pass you a Malaysian kite bookmark? I asked her if she could hand it over to you if she went by the agency.
 
Thank youuuuu!!
 

Regards,

Aslina

Nur Aslina Sulaiman Malaysia May 28 to June 08, 2012

Tibet & Yangtze River Cruise Muslim Tour 17 days

Dear Br Yusof and Hannah

Hope you are both keeping well.

Just wanted to advise on some feedback from the previous client. Overall they thoroughly enjoyed their trip, and had a good experience in China and Tibet. The advised the organization was very good, and the drivers were very friendly and accommodating. They did have a few concerns, and have provided feedback accordingly

1. They advised the hotel in Shanghai was in a poor location, surrounded by building works which started quite early in the morning (6.30am)

2. Some of the guides however were not as good as others, with some not as knowledgeable and consistency was an issue

3. In some places, the client was restricted to being asked to eat earlier than normal. I.e. lunch at 11am and dinner at 4.45pm – this is too early for lunch and dinner for western timing, and some flexibility needs to be in place (i.e. earliest lunch to be taken is 12pm and dinner at 6pm)

I will try to find out which restaurants they were not happy with, so we can avoid and find alternatives for future clients.

Many thanks for making their journey a successful one.

Best Regards

Nabeel

Nabeel Shariff UK May 18 or June 03 , 2012

Bus rental in Guangzhou

Dear Hannah,

Thanks you very much for organizing a perfect excursion trip for my family. It was a pleasure dealing with you and your company and would highly recommend you to other travelers. The driver had expert command of the navigation and was able to negotiate the smaller back roads. Everything went smoothly.

Thanks,

Benson

Benson Fong American From June 17 to 18, 2012

Shenzhen Guangzhou Shenzhen Muslim tour 4 days

Dear Hannah

I’m Already in Malaysia now. Everything is ok.

Your operator in Shenzhen tour guide is very good. So far, is successful, no delay time, meal very good, but the hotel like old and 2 star, very small room different image show in internet. (but ..this my decide).

For the overall, we rating to 9/10… My customer very happy…

Thanks

Mohd Rahim Yaman

Mohd Rahim Yaman Malaysia Feb 11 to 14, 2012

Tailor-made Yinchuan Xining Muslim Tour 7 Days

Dear Hannah,
Salaam,

Just a quick note to let you know that the trip last week was amazing. Very interesting, well organised and both guides were very knowledge and efficient, and both drivers were good.
Thank you very much.
wassalaam

Sophie

Sophie Paine France Feb 12 to 18, 2012