Testimonials

Beijing Muslim Tour 5 Days

W'asalam,

I have come back from my holiday and found that my sightseeing was very good and I really enjoyed spending time exploring Beijing with my sister and tour guide. I found that my tour guide Hannah was excellent, easy to talk to and spoke great English. She always explained the tour in a lot of detail and went out of her way to help us.  The driver was also fantastic.

I found that the lunch meals were also good, but the buffet at Golden palace restaurant was very poor.

The only problem I had with my holiday was the hotel location. The hotel was located in a very quiet, remote and isolated area. Once we were back at our hotel (roughly 5PM ) we had nothing to do and no-where to go. We only had the same restaurants to go to for dinner every day which was a shame as we did not get to explore the night life of Beijing. The hotel was also located in an area where no-body could speak English, both in the hotel and the restaurant next to the hotel. This we also found very difficult. Lastly, the breakfast at the hotel was very very poor. We always skipped breakfast because of this.

In future, I would love to book with IslamiChina again, but the location of the hotel has put me off. I would prefer for my hotel to be located in a busy, central area.

Thank you for arranging my travels for me.

Kind regards,

Maria

Answers to Maria from ICT

Salaam Maria

Thanks for the feedback and for your kind suggestion. The Great Wall of China is located 85km away from Beijing. So far the Golden Palace restaurant is the only Halal restaurant in that area. This restaurant also offers a prayer room with the help of Yusof Ma, the founder of IslamiChina Travel. Anyway we have talked to the boss of this restaurant to make their lunch more dilicious.

As for the hotel in Beijing, we will remove the hotel from our hotel list for FIT travelers and we will not use this hotel in the future for other FIT travelers. We will use more conveniently located 3-star hotels for future private travelers.

We are looking forward to your next China trip.

Johan

Maria Nadeem UK Aug 25 to Aug 29, 2016

Tailor-made Silk Road Tour 7 Days

Destinations: Beijing, Xian, Urumqi, Turpan, Kashgar, Beijing

Wa alaikum assalaam Hanna,

The tour was excellent, it was very well planned. It was great to be able to see so many sights within just 7 days. I would suggest not including Urumqi Meiyu Hotel in the itinerary - it was an awful hotel. It was dirty (there were leftover French fries and some type of food on the floor when I walked in to the hotel room). The Sunworld Hotel is also a difficult hotel to stay at - it took 30  - 40 min to check in and check out both nights that we stayed in Beijing. Otherwise, it is in a good location as it allows one to do some shopping. The hotel in Kashgar was the best of them all - an excellent hotel. I only wish we had had a little more time in Kashgar. The tour guides in each city were great, especially Abdul Wahab in Kashgar and Shan Lei in Urumqi/Turpan.

Thanks,

Nabiha

Answers to Nabiha from ICT

Salaam Nabiha

Thanks for the feedback and for your suggestion. We will remove Urumqi Meiyu Hotel from our list and we will not use hotel in the future for other travelers. As for the Sunworld Hotel Beijing, we have sent your message to their sales manager and hopefully they will improve their service. Beijing Sunworld Hotel is located right in the heart of Beijing and quite close to Dongsi Mosque and it is a super value hotel in terms of location and price.

We are looking forward to your next China trip.

Johan

Nabiha Islam Canada Aug 22 to Aug 28, 2016

Best of China Muslim Tour 10 Days

Destinations: Beijing, Xian, Guilin, Shanghai

To our Dear Friend Valon,  It gives us great pleasure to write to you Valin. A month ago we did not know you existed and you too did not know us. It was our great fortune to visit your great country, with its rich civilization dating back to more than 5000 years. You were always our brother, now a brother in faith too, that makes us closer. As you step into the new way of life and learning about faith, you will be surprised and enriched by it. Take it easy, and take care. The stories you told us of the kings and queens who ruled over your country are no different from other kings and queens of other countries. Every single one of us loved the people of China,their simplicity, smartness and sheer beauty of their hearts and easy manner. You stole our hearts with your straightforwardness. Much to learn from you. Our journey has just started, may it be a long journey of happiness and fulfillment.

We look forward to meeting you in America, InshaAllah.

Amanath Jalal
Reza Jalal.

Amanath Jalal & Reza Jalal USA Apr 20 to Apr 29, 2016

Xian Muslim Tour 5 Days

As-salam Johan,

Apologies for the late reply as I was too preoccupied with the existing workload.

To sum up, my friends and I are very pleased and contented with the services provided by your good office. Ms. Lulu,  the tour guide was very much of an assistance. Not only she rendered all the serviced required, she was also willing to help us out accommodating to our needs. For instance, she had accompanied us to the Fake Market at the Muslim Quarter vicinity and helped us out to bargain the goods at a very fair price. Ms. Lulu’s vast knowledge on Xi’an’s history and environment are very impressive. She has a good command of English as well. During our stay in Xi’an, we have developed a form of friendship with Ms. Lulu as she has taken care and concerned of us quite well.

As for our driver, we have no complaints nor qualms at all against him. As he is generally a quiet and reserved person, we still feel comfortable with his presence. Like Ms. Lulu, he has also catered to our needs even it was outside his job scope. This is evident by the trip to the Tang Dynasty show.  Nevertheless, the massive traffic and “skillful” driving styles of the Xi’an people has a resemblance of Beijing’s. But I guess that is somehow normal in China.

As for Xi’an City Hotel, its strategic and convenient location has really eased our trip especially our never ending back and forth to the Muslim Quarter. The room is spacious and beds are comfy. However, the breakfast spread didn’t provide us with much choice as it was not entirely of halal meals. We just settled down with drinks and bread/mantou and fruits just to keep us going until lunch.

Lucky for us, during our entire tour, we were brought to an exclusive/high end Halal restaurants for lunches and dinners. The meals were ordered by Ms. Lulu and we really enjoyed them until every last bite with the exception of the Sichuan pepper meals.  We feel that the package of USD288 per pax was worth and value for money.

As for you Mr. Johan, we would like to thank you for arranging this wonderful trip for us. We have gained plenty of knowledge and impressed by the ancient history and civilization. The whole experience is mesmerizing and valuable. We have recommended to our family and friends and looking forward to visiting Xi’an again. Insya Allah.

For and behalf of Nor Zabetha, Siti Sazila, Nor Shazlina, Suzana Fazreen and Norlirani,

Regards

Nadia Binti Mohd Khairuddin Malaysia Apr 02 to Apr 07, 2016

4 Day 3 Nights Shanghai Incentive Group

Assalamu alaikum Mr Yusof Ma, Greetings to Ms Jessica, Ms Mariah & Ms Grace

On behalf of ZMD Travel, I would like to say a big THANK YOU for helping us to organize the above event.
I have received very good & positive feedbacks from Mr Shahril Izvan, the organizing chairman for these group. the group chairman Dato Mansor also express his thanks especially to Ms Linda & Ms May for the services rendered to him & Datin.

from the moment they stepped their feet into shanghai on 4mar until 07mar16, they have praises for the team.  the event was beautifully organized. The 2 tour leadrs ms linda & ms may were superb and professional in carrying out their tasks.please convey our thanks to them & the shanghai ofice.
eack from the group, lunch & dinner were superb, tours good, shopping?? of crse very good..they said its a pity that they don't have much time because of their tight schedule..

once again, I would like to express my profound gratitude especially to you Mr Yusof & Ms Jessica for all the services rendered and for making this tor a success.
also. my sincere apologies for sending this email quite late, as we hve been quite busy lately.

thank you again / kakak halimah

Kakak Halimah Malaysia Mar 04 to Mar 07, 2016

Tailor-made Beijing, Xian & Shanghai Muslim Tour

Salaam Johan & IslamiChina team,

I just came back from the tour a few days ago and firstly I just want to say Thank you personally to Johan for making all the necessary arrangement for my recent ICT012 tour to Beijing, Xian and Shanghai. I really enjoyed the tour very much. Here are my feedback on the tour packages:

1) Beijing

a. Tourguide - Vicky.
Vicky is very friendly & helpful. She is knowledgeable not only on the tour places but also on Islamic sensitivities. She even suggested me some additional things to do on my free time outside the itinerary (at my own expenses of course) such as the acrobatic performance. She gave me options on the Great Wall locations and let me decide the gate for us to climb. She had all the entrance ticket ready so we didn’t waste any time. This is very good service that she is providing. I am happy with Vicky.

b. Hotel accommodation - Taishun Hotel
The hotel is pretty far from nearest Metro subway station and any other attractions or shopping malls. The only positive point on the hotel is that it offers Halal Food. There is no safety box nor fridge.

c. Tour places.
Vicky relooked at my itinerary and suggested some changes to better manage the time. This is very good indeed because she is in a better place to know where everything is nearby located to be grouped into one day. She selected good & delicious halal restaurants.

2) Xian

a. Tourguide – Sally.
Sally is a nice lady and knowledgeable about the history of Xian as well as China as a whole. Even though she has never handled a muslim tour before, she asked for my advise on food and prayer times. She even introduced me to local Xian delicacies like the sticky rice stick, pomegranate cake, rose steamed rice and the biang biang noodle at her own expenses. She is very flexible in having additional itinerary such as climbing the City Wall (additional charge on my own) to make sure my trip is complete. The only thing is that she needs to pre-determine the eating Halal places so that we don’t have to choose last minute Halal places.

b. Hotel accommodation – Xian City Hotel
The hotel is in town and near to Metro subway station. Very good amenities & location. Recommended.

c. Tour places.
Sally followed my itinerary and flexible to accommodate any additional as long as time permits.

3) Shanghai

a. Tourguide – Cici.
Cici has a bubbly personality and knowledgeable about the places in Shanghai. She accompanied me up to the entrance of the river cruise to make sure I am OK (because a lot of local Chinese tourists). My suggestion for Cici is to purchase the ticket in advance instead of buying them when we are there at the place. (because she knows my itinerary).

b. Hotel accommodation – Holiday Inn Express Hotel
The hotel is new and very strategic locations to both Metro subway station and shopping malls. Recommended.

c. Tour places.
Cici brought me to all the places as planned and advise me on the timing. She even helped me to bargain on some of the souvenirs that I bought.

Overall, I am happy with the service that had been provided to me. Here I attached some photos of the tour.

Thank you Johan and thank you IslamiChina.

Regards,

Iskandar

Iskandar Malaysia Nov 07 to Nov 14, 2015

Hangzhou Suzhou Shanghai Muslim Tour 5 Days

Dear Hanna and IslamiChina Agency,

China was simply amazing! Hangzhou, Suzhou and Shanghai are one of the most beautiful and amazing metropolitan city I've been to. The hotels we've checked in were good, clean and the room condition 7 out of 10. The places we went were great as we get to learn the history of the cities we're visiting and the same time enjoying the cool weather of china. It was really excited for us Malaysian to be in sweater all day due to the cool climate. The food was really delicious! We get to eat 10 delicious dishes in each restaurant we went. The stop for lunch and dinner was really excited as we get to eat chinnese food in China - the feeling was simply amazing. Everything were good, but we lack time for shopping. We hope for a longer time for shopping, that would add up the excitement! Overall, China was good, so does the cities, the food were great, hotels were good and the places we visited give us a lot of knowledge and experiences. 8 out 10 for the trip!!

Many thanks

Akiff

Akiff and party 27pax Malaysia Apr 20 to Apr 24, 2015

Shanghai, Suzhou, Hangzhou, Xian, Beijing Tour 11 Days

Good morning Johan and Hanna

Mr Afzal and family returned last week, and I’m happy to say they thoroughly enjoyed their trip. The food they said was great, and the guides were excellent. Thank you for taking extra care of these guests, and going forward happy to use the same guides and restaurant options as a framework for similar clients.

One negative they mentioned was at the Sophia Hotel, where they were asked to pay for their son’s breakfast. The hotel were not allowing the child to dine at breakfast. Other than that, all was fine.

In fact, they would like to enquire about a return trip, this time they would like to explore Lahsa and Chengdu. They only have 7 nights (arrival August 2016), and if you could suggest an itinerary to include Lahsa, Chegdu and maybe the Yangtze and Three Gorges Dam would be great. Again for 2 adults and 2 children (the elder one would actually just turned 12 then).

Many thanks

Nabeel

Nabeel UK Apr 06 to Apr 16, 2015

Beijing Muslim Tour 7 Days

Salam hanna,

This is some of our feedback on our previous trip.

1)  tour guide.

     We are glad and satisfy with michale and the way he handle our group.
     Michale:

    1) have patient if so need to wait for quite some time to ensure everybody
          Is ready and prepared. ( no rushing2 and all are happy)

    2) arrange the itirenary so smooth esp on places and we can enjoy at all places, have time for photos yet not miss even one place that we had agreed in
       Much much earlier plan before came to beijing.

    3) arrange extra show and we don mind buy ticket since have extra time and the show is superb ! ( glad he did that)

    4) bring us to shops that are reasonable pricing and much more for health purpose . Wow such a blessing for us. We love those shops and products.

    5) we so thankful  michale make an effort to bring us pray at mosques mostly everyday ! Syukur alhamdullillah. We even have time shop some muslim product nearby mosque. Its so great.

2) hotel .

The hotel is nice and clean.

Only that it will be better if they can add varities in breakfast plus some if possible international menu.
(Imagine visitor have to eat almost same menu every morning)

The retail dry food shop in the hotel really helps . We can buy mineral water , some pack sweet drinks , fresh fruits etc.
Add more muslim product if possible.

3) Driver

Our driver is superb. We are satisfy the way  he handle the bus esp in traffic jam.

4) Meals

Regarding meals , yes we are so grateful varieties of restoran that michale and ict arrange for us. Varieties of taste.

We are glad he bring us eat western food as well.

5) communication with ICT sales pp

We would like to give 5 star for ict fast respond and communication. Fast respond is one of the reason we choose to travel with ict. Keep it up.

We are also satisfy esp hanna and johan for their cooperation in difficulties matter such as itirenary and pricing.

Also keep it up. Hanna , Your patience in responding emails and answering questions had help us a lot. It will help others too.

6) suggestion and advise

Our suggestion , your co. Can go big in ASEAN muslim market. Your ict pp, itirenary , meals and tourist guide are excellent.
Sincerely it is much2 better compare to some of  our beijing trip with non muslim travel agency before although it is under muslim tour. Its different.

ICT can promote your package at our local tourism fare .
ICT can Work together closely with malaysia muslim travel agency.

Besides travel agency , you can help to promote beijing muslim products in our country.

Besides web , keep promoting your great ict in ASEAN country and grow BIG !

Wish your co. All the best and love to see our muslims grow in all over the world.

Norshida Binti Idris Malaysia Mar 13 to Mar 19, 2015

AirAsia Xian Muslim Tour 4 Days

Salaam Hanna,

Over all activities are excellent but due to limited time we are not able to explore other places such as Mount Hue. The knowledge of the tourist guide (Miss Lulu) is excellent and she knows and able to explain all the questions, furthermore her English is very good and fluent so easy for us to communicate.

Ariff bin Sulong

Ariff bin Sulong Malaysia Nov 07 to Nov 10, 2014